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Our AC stopped working and they were able to schedule us quickly. The technician explained the issue clearly and got it running again the same day.

We recently went through a major home renovation in Palo Alto, CA and choosing Carlos at Balcom Heating & Air and literally is was the best decision we made. We needed a full New Construction & Remodel Heating setup, including a high-efficiency furnace and a complete Air Duct Services overhaul. Carlos sat down with us to explain the benefits of a Home Zoning System Installation, which has been a game-changer for our two-story house. The crew was incredibly professional, arriving on time every day and keeping the job site spotless. They even integrated a smart Thermostat Installation that we can control from our phones. If you want a contractor who actually cares about the quality of the work and doesn't cut corners, call Balcom.

I cannot say enough good things about Balcom Heating & Air. We had a Heat Pump Heating System installed in our Willow Glen home last month. From the initial consultation with Carlos to the final walkthrough, the communication was stellar. They helped us navigate the rebates available for energy-efficient upgrades, which saved us a lot of money. They also handled the A/C Surge Protection to protect our investment from power spikes. The system is incredibly quiet and our energy bills have already started to drop. Truly a 5-star experience from a local pro.